There are many ups and downs in the restaurant industry. You also have to contend with food parks and trucks, which are becoming more popular daily. All different types of restaurants provide online food ordering services, which is something they all have in common. And to become the preferred Halal tea break delivery service in Singapore for online food ordering, you must go above and beyond. And make sure you avoid the following mistakes to stay ahead of the competition.
1. No Mission and Vision
The goals of your breakfast catering business in Singapore should abide by your company’s vision and mission to expand. The business’s mission may change as it progresses, but the end goal remains the same. The former is the business milestone achieved, while the latter is the dreaming milestone. For your delivery business to grow significantly, stay true to your vision and mission.
2. Making Customers Wait
Customers only need to wait until the food is delivered to their door when ordering food online. The time varies considerably depending on where they are located. And your chances of getting a bad rating when you are late increase. In addition, likely, the client won’t make another purchase from you. Consider how long it will take for your pastry box delivery in Singapore to travel to the customer’s address. Include the time needed to prepare their order, and give an accurate estimate of when it will arrive.
3. Hidden Charges
Nobody enjoys unexpected fees on their Halal party food delivery in Singapore. Since adding additional charges (like delivery fees) later in the checkout process will only turn customers away, it is best to be more upfront from the start. Improve your pricing and marketing tactics to cover costs. The provision of delectable meals should be the top priority to increase sales and referrals.
4. Ignore Customer Reviews
You already have a lot on your plate between sourcing products, overseeing staff, and making sure you’re making enough sales. Your workload gets heavier when you manage reviews and customer feedback. At least, that’s what a lot of restaurant owners believe.
Responding to as many reviews as you can, both positive and negative, is the solution. Thank customers for their feedback and entice them to place another order from you when responding to positive reviews. If you receive negative feedback on your Halal party food delivery in Singapore, be sure to offer an apology and a guarantee that it won’t happen again.
For delicious breakfast catering in Singapore, Delifrance is the place to go.